Good Solutions for Difficult Cases

Brian, from Dallas, filled out a form on our website inquiring about care. So, I gave him a call. He was looking for care for his mom. She had dementia, but he said he did not need anything right now.

She had a peculiar behavior. At night, she would get out the step ladder and pretend like she was hanging curtains. Curtain making is how she made a living, so maybe it wasn’t that unusual that every evening she would go through these motions from “back in the day”. I voiced a concern of safety/falls and he brushed it off.

I followed up as I always do every couple of months, and after the second follow up he yelled at me and said, “I told you, everything is fine. Stop calling.” So, I stopped calling.

Months later Brian called early one morning. The conversation went something like this, “I don’t know if you remember me, this is Brian……” I remembered.

He said the neighbors had called the police about his mom last night. She was climbing over the backyard fence into their yard at 11:00 at night.

Brian, this time, knew he needed to hear what I had to say. I gathered the necessary information to determine what his mom needed.

Brian was able to visit some memory care facilities later that day and found safe care for his mother, close to where he lived. There are solutions that are good ones for difficult cases…there really are.